Privacy Policy

We collect information from you in several ways to provide and improve our services:

A. Information You Provide Directly

• Account Information: When you sign up, we collect your name, email address, phone number, password, and profile photo (optional).
• Payment Information: If you purchase items through the app, we collect payment details such as credit card information or use of third-party payment processors (e.g., Apple Pay, Google Pay, Stripe). We do not store full payment card details.
• Style Preferences: Swipes, liked items, saved favorites, purchase history, and other in-app behavior used to personalise your experience.
• Contact Information: If you contact customer support, we may collect your correspondence and any information you voluntarily provide.

B. Information We Collect Automatically

• Usage Data: Includes how you interact with the app (e.g., swipes, taps, time spent on pages, items viewed).
• Device Information: Includes device type, operating system, browser type, IP address, mobile carrier, device ID, and app version.
• Location Data: With your consent, we may collect and use your device’s precise location (GPS) to improve recommendations and app experience.
• Cookies and Tracking Technologies: We use mobile analytics tools and similar technologies to track usage and preferences. These may collect anonymised device and usage information.

C. Information from Third Parties

• Authentication Services: If you choose to sign in with a third-party service (e.g., Apple, Google, Facebook), we receive your basic profile information as authorised by you.
• Payment Providers & Delivery Services: We receive transaction details and shipping confirmation as needed for order fulfilment and support.

We use the information we collect for the following purposes:

• To create and manage your account
• To process transactions and deliver purchased items
• To personalise your shopping experience and recommend clothing based on your swipes and preferences
• To analyse app usage and improve features, performance, and content
• To communicate with you about your account, orders, and support enquiries
• To send marketing emails and push notifications (you may opt out anytime)
• To detect and prevent fraud, abuse, and security incidents
• To comply with legal obligations and enforce our terms and policies

We may share your information with the following parties:

A. Service Providers

We work with third-party companies to provide services such as payment processing, order fulfilment, hosting, analytics, and customer support. These providers are contractually required to keep your information secure and use it only for specified purposes.

B. Retail Partners and Brands

When you make a purchase, relevant information (e.g., your name, shipping address, and item details) may be shared with the brand or merchant fulfilling your order.

C. Legal Requirements

We may disclose information where required by law or in response to legal requests (e.g., subpoenas, court orders).

D. Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, user information may be transferred to a successor entity.

E. With Your Consent

We may share your information for other purposes if you give us explicit permission.

A. Access and Update

You can access and update your profile and preferences through the App at any time.

B. Opt-Out Options

• Marketing Communications: You can opt out of marketing emails and notifications in your app settings or via unsubscribe links.
• Location Services: You can disable location permissions through your device settings.
• Cookies/Analytics: You can adjust your preferences through device settings or opt-out options where available.

C. Data Portability and Deletion

You may request a copy of your personal data or ask us to delete your account and data by contacting support at hello@dsyr.app. We will respond within a reasonable time as required by applicable laws.

We implement appropriate security measures, including encryption, secure servers, and access controls, to protect your information. However, no method of transmission over the Internet or mobile networks is 100% secure. Use the app at your own risk.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time.

DSYR is operated from Australia. If you are accessing the app from outside this region, your information may be transferred to, stored, and processed in that region. By using the App, you consent to this transfer.

DSYR is not intended for children under the age of 13 (or the equivalent age in your jurisdiction). We do not knowingly collect or solicit personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their policies before providing them with your information.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the “Effective Date” and, where appropriate, provide a notice in the app or via email. Your continued use of the App constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: